Examples and Inspiration

Example problem

You recently came across the concept of lean pathway in healthcare by reading the BTS Position Statement on Sustainability and the Environment: Climate Change and Lung Health 2024. 

Today a patient came on hospital transport for assessment in the general Respiratory clinic. Their lung function appointment is not until next week which will require another visit to the hospital. The patient has hearing issues and has requested in-person rather than telephone appointments so they will need to return a third time to discuss results. You think a lean pathway approach could help this issue of multiple appointments leading to waste of both resources and patient time. 

How can you identify key interested parties?